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Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help
Microsoft 365 has become an incredibly popular choice for enterprises of all sizes looking for a comprehensive set of tools for staying productive and secure. But as with using any software, it is important to take steps to protect your data. In this article, we will discuss seven ways to boost data protection in Microsoft
Nearly 94% of a visitor’s first impression of your business comes from web design. That’s why it’s critical that your website uses modern web design trends. But how can you leverage these trends to spruce up your website? Read on to learn more. Custom illustrations A popular website design trend is the use of custom
In today’s business world, having a cloud-based OMS can give you a big advantage. The cloud offers many benefits, including the ability to access your data from anywhere, scalability, and cost savings. A cloud-based order management system (OMS) is a great choice for eCommerce businesses. Read on to learn more about the advantages of using
Don’t be surprised if you see some ads while using your Windows 11 computer. Microsoft designed its operating systems to show notifications and ads, regardless of the version. Some users don’t mind the ads, but if you do and are wondering if there’s any way to remove such notifications, wonder no more. Here’s how to
More and more cybercriminals are launching watering hole attacks to gain access to company networks. But what exactly is a watering hole attack, and how can you protect yourself from it? Read on to learn how. How watering hole attacks work The term “watering hole” colloquially refers to a social gathering place where a particular
You may want to transfer files from your Android phone to a PC or Mac to back up your files and free up some storage space on your device. Thanks to Android’s open and transparent nature, you can easily do so using any of the following methods. Through a USB cable Using the USB cord
Solid-state drives (SSDs) are fast becoming the standard for data storage because of their many advantages over hard disk drives (HDDs). Here are the top five reasons SSDs are better than HDDs for Macs. SSDs are more reliable All types of disk drives are more likely to fail with age, but SSDs are more resistant
Investing in a computer is expensive, so it makes sense to use that asset for as long as possible. Follow these easy tips to help extend the life of your computer. Clean and cover your computer Dust and dirt are your computer’s number one enemy. They can get caught between the keys and other moving
Small businesses are increasingly moving from traditional telephones to Voice over Internet Protocol (VoIP) to save on costs. While VoIP offers many benefits, an unsecure system can leave your business vulnerable to a new kind of attack called telephony denial-of-service (TDoS). In this blog post, we will discuss what TDoS is and how you can
Viva Insights uses the power of data and analytics to help businesses of all sizes improve their employees’ productivity. Let’s learn more about this business productivity tool and how it can benefit your organization. How does Viva Insights work? Viva Insights shows users personalized recommendations that can help them do their best work. By analyzing
It’s no secret that the internet can be a dangerous place. Hackers, scammers, and identity thieves are always looking for new ways to steal your information or scam you out of your hard-earned money. That’s why it’s critical to take steps to protect yourself while you’re online. One of these is to make sure that
