The 360IT Blog

360IT Partners’ print and electronic newsletters, archived here for your convenience

Turn hold time into gold by enhancing your VoIP on hold messages
VoIP

Turn hold time into gold by enhancing your VoIP on-hold messages

For many businesses, Voice over Internet Protocol (VoIP) on-hold messages are an afterthought — a necessary evil to fill the silence while customers wait. But did you know that wait times could be transformed into powerful marketing tools? By carefully crafting VoIP on-hold messages, you can keep your customers engaged and enhance their overall experience.

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Combat phishing with Microsoft 365 Defender
Microsoft Office

Combat phishing with Microsoft 365 Defender

Phishing might sound complicated, but the basic concept is simple: deception. Criminals try to trick you into revealing personal information or clicking on dangerous links. This blog will equip you with the knowledge to recognize phishing attempts and leverage Microsoft 365 Defender’s advanced protection to stay safe online. The rising tide of phishing attacks Phishing

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The advantages of private browsers for protecting your online privacy
Web & Cloud

The advantages of private browsers for protecting your online privacy

As the internet evolves, so do the risks associated with online activities. Private browsers are an often overlooked tool for protecting your online privacy and security. In this article, we will discuss the advantages of using private browsers and examine whether you should incorporate them into your online habits. What is private browsing? Private browsing

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How cloud based OMS empowers your eCommerce business
Business

How cloud-based OMS empowers your eCommerce business

eCommerce thrives on happy customers, but managing a growing order volume can strain your ability to deliver exceptional experiences. What’s worse, traditional methods often fall short of current demands. Discover how a cloud-based order management system (OMS) empowers you to streamline operations, minimize errors, and provide valuable information. This article will guide you toward achieving

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Hackers 101: Understanding the different types and what they do
Security

Hackers 101: Understanding the different types and what they do

Back in the 1950s, the term “hacker” simply described someone who enjoyed tinkering with computers and pushing their boundaries. However, with the rise of personal computers in the 1980s, the term became associated with individuals who exploited vulnerabilities in computer systems, often teenagers who enjoyed the thrill of breaking into government IT systems. Interestingly, some

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Enhance your Android user experience by syncing with Google Chrome

Enhance your Android user experience by syncing with Google Chrome

By leveraging Google Chrome’s data synchronization with Android devices, users achieve a streamlined workflow. This cross-device compatibility fosters a seamless user experience, enabling them to effortlessly transition between devices and manage work and personal activities with optimal efficiency. View recently opened tabs on your Android device This is especially useful when you need to bring

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Why softphones are the perfect business communication solution
VoIP

Why softphones are the perfect business communication solution

Are you searching for a communication solution that’s as dynamic as your business environment? Softphones emerge as a compelling contender, offering a host of features tailored to meet the unique needs of modern enterprises. From enhanced mobility to cost savings, softphones present a comprehensive solution ideal for businesses wanting to elevate their communication strategies. In

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7 Windows features that drive you nuts (and how to fix them)
Windows

7 Windows features that drive you nuts (and how to fix them)

If you’re one of the millions navigating the digital world through a Windows device, you’ve probably stumbled over some hidden tripwires that can trigger various eye-rolls and groans. Today, we’ll peel back the veneer and address the more exasperating Windows features head-on. Whether you’re feeling pestered by pesky notifications or annoyed that your taskbar is

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Image optimization strategies: Boosting SEO for your website
Web & Cloud

Image optimization strategies: Boosting SEO for your website

Website images are crucial for engaging visitors, conveying brand messaging, and showcasing products or services. Their impact on search engine optimization (SEO) has been often overlooked, but with the ever-evolving algorithms of search engines, it’s become increasingly important to optimize images to climb higher in search rankings. In this article, we’ll dive into the specifics

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How blockchain is changing healthcare
Healthcare

How blockchain is changing healthcare

Beyond its original use in securing cryptocurrency, blockchain technology is making waves across various industries, with healthcare being a prime example. This innovative technology holds immense potential to revolutionize how medical data is handled. In this article, we delve deeper into the inner workings of blockchain and its growing significance in the healthcare landscape. What

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Simple steps to protect your online presence
Security

Simple steps to protect your online presence

With cyberthreats on the rise, businesses must prioritize online security to safeguard sensitive information and maintain customer trust. The good news is that understanding the basics of online security can go a long way in keeping your data safe from prying eyes. Here are some essential tips to help your business navigate the online world

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