The 360IT Blog

360IT Partners’ print and electronic newsletters, archived here for your convenience

Enhance communications with these Skype substitutes in 2025
VoIP

Enhance communications with these Skype substitutes in 2025

The familiar blue icon of Skype has been a staple for online conversations for years. However, with Microsoft set to retire the platform on May 5, 2025, it’s time for businesses to look for other options. The good news? Business communication tools have evolved dramatically, offering a wealth of smarter, more integrated alternatives that can

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Increasing business efficiency with Microsoft 365 Copilot AI agents
Microsoft Office

Increasing business efficiency with Microsoft 365 Copilot AI agents

AI (artificial intelligence) has come a long way from its early days of powering chatbots and automated emails. With Microsoft’s new Copilot Studio, the evolution continues through AI agents designed to function as digital coworkers that proactively manage tasks and offer smart solutions. This article explains how it works and why it matters for businesses.

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How AI is changing workplace surveillance
Business

How AI is changing workplace surveillance

Companies are always looking for new ways to boost productivity, and artificial intelligence (AI) has become a key tool in achieving this goal. AI-powered employee monitoring software, often referred to as bossware, is transforming how performance is evaluated. But as these tools gain traction, ethical questions about privacy and fairness are being raised. Tracking beyond

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What developers should focus on to strengthen software security
Security

What developers should focus on to strengthen software security

A recent analysis of the most damaging software attacks revealed that many cybersecurity guides overlook critical protections, leaving systems exposed to threats. However, developers can adopt practical steps to enhance their defenses significantly. Here’s a breakdown of these 10 essential practices, explained in plain language. Limit access based on roles Not everyone needs access to

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Activate Siri on macOS without giving Apple access to your contacts
Apple

Activate Siri on macOS without giving Apple access to your contacts

Mac users love the convenience of Siri for performing quick tasks or finding information. However, enabling Siri on macOS often comes with a privacy tradeoff: sharing your contacts and more with Apple. While this may not seem significant to some, it raises valid concerns for users deeply invested in safeguarding their personal data. Why does

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The future is unified: UCaaS and CCaaS convergence for SMB success
VoIP

The future is unified: UCaaS and CCaaS convergence for SMB success

The line between employee communication tools and customer service platforms is starting to blur — and that’s a good thing. For small and mid-sized businesses (SMBs), combining UCaaS with CCaaS can lead to stronger teamwork, faster response times, and happier customers. In this article, we’ll explore the main idea behind this merging of tools, what

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How your web browser keeps you one step ahead of cyberthreats
Web & Cloud

How your web browser keeps you one step ahead of cyberthreats

When it comes to online safety, HTTPS (Hypertext Transfer Protocol Secure) is your first line of defense. In this article, we explore how HTTPS helps secure your connection to websites, prevent data theft, and build trust in the digital world. Whether you’re banking, shopping, or just reading the news, understanding how HTTPS works can help

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Protecting patient data: Why HIPAA matters to your healthcare business
Healthcare

Protecting patient data: Why HIPAA matters to your healthcare business

If your company operates in the healthcare industry or works with related organizations, you’re likely familiar with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). But do you really know what being HIPAA-compliant means for your business? From avoiding hefty fines to keeping patient trust intact, this article unpacks the rationale behind the

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What to prioritize when choosing computer hardware for your business
Hardware

What to prioritize when choosing computer hardware for your business

With an overwhelming number of options on the market, choosing the right computer hardware for your business can feel like a daunting task. The challenge is finding the perfect balance between cost and reliability without overspending on features you don’t need. To simplify the decision-making process, here are the most important steps to take when

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The state of ransomware in 2025: What businesses need to know
Security

The state of ransomware in 2025: What businesses need to know

Ransomware has become a significant hazard to enterprises globally, with attackers evolving their methods to cause more disruption and demand higher payouts. For business owners and leaders, staying ahead of these threats is critical to protecting their organizations. Below, we’ll explore the current trends in ransomware and the measures businesses can take to bolster their

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VoIP bandwidth requirements and tips for clear business calls
VoIP

VoIP bandwidth requirements and tips for clear business calls

If you’re switching to Voice over Internet Protocol (VoIP), you might wonder if your internet bandwidth is up to the task. While VoIP doesn’t use as much data as you might think, it does require a consistent and reliable connection for smooth communication. In this blog, we’ll explain VoIP bandwidth requirements, explore the factors that

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